Position Subname: 

Position Summary:

The Supervisor of Client Services will be working within a multi-disciplinary team and is responsible for conducting in-home client assessments of client needs, providing care coordination, and supervising a team of Personal Support Workers.  Assisted Living Site/Transitional Care (Malton)


  • Conduct initial and ongoing in-home client assessments/reassessments of clients' needs for service according to Agency guidelines
  • Develop care plans based upon client’s health and functioning level, support network and home environment. Process referrals where required.
  • Lead and direct a PSW team to deliver a value-added seamless service experience that meets clients’ needs and expectations. This includes supervising, coaching and supporting the PSWs to provide high quality client and family centered care
  • Assist with timekeeping duties, and CWLHIN–Home and Community Care billing
  • Oversee smooth operations of an Assisted Living/Transitional Care  site which will also include maintaining good working relationship with the housing provider and ordering office supplies
  • Demonstrate a positive professional attitude when representing CANES Community Care
  • Prepare statistical reports and responsible for meeting targets of the program
  • Contribute to a culture of client safety and employee Health and Safety, by complying with all safety practices of the organization, reporting unsafe practices and adverse events, and acting on safety recommendations

       •   Other duties as assigned


  • RPN designation required
  • Must be registered with the College of Nurses of Ontario
  • Ability to work remotely with minimal supervision
  • Ability to work with diverse communities
  • Excellent oral and written communication, assessment and problem solving skills
  • Knowledge of computer programs i.e. interRAI Community Health Assessment Tool, Screener, Procura, Word, Excel, etc.
  • Valid class G driver’s license and access to reliable vehicle with valid insurance
  • Ability to work independently
  • Relevant combination of qualifications and experience will be considered
  • Clear Police Reference Check with Vulnerable Sector Screening
Terms of Employment: Full-Time
Reports to: 
Manager, Client Services
Rate of Pay: 


Hours of Work:

  • Monday to Friday
  • 8:30 a.m. to 4:30 p.m.
  • 35 hours weekly
  • Contract position to the end of March 2018 with the possibility of extension

Please send Applications to:


Human Resources Department

135 Queens Plate Drive, Suite 400

Toronto, ON M9W 6V1

Fax: 416-743-7654

Email: hr@canes.on.ca